I bet you didn’t know?

RFID Errors Always Favour the Customer –

Except in One Critical Area.

RFID has transformed the commercial laundry industry by automating counting, tracking inventory, and eliminating much of the manual work that once consumed time and labour.

But here’s the fact almost nobody understands — and one that no customer ever expects:

In every RFID transaction between a laundry and a customer, the customer always benefits when the RFID read is inaccurate… except in one single place: the soiled-in count.

This one blind spot is the only moment in the cycle where a misread disadvantages the customer rather than the laundry.

Linen Link RFID Systems has developed a breakthrough solution to validate this area with 100% accuracy — and this changes the entire discussion around unaccounted loss.

Outbound Errors Always Benefit the Customer

Consider this simple example:

A laundry ships 100 sheets to a customer. 
100 are packed, 100 are charged, and the invoice reflects 100.

But if 10 of those sheets have damaged or unreadable tags, the RFID system may only detect **90**.

This means:
- The system shows the customer received **90 sheets**
- The customer actually received **100 sheets**
- The customer gains **10 pieces of linen** invisibly in the system

Outbound RFID misreads **always** favour the customer. 
It can undercount — but it can never overcount.

The Only Area Where RFID Errors Can Harm the Customer: Soiled-In Reads

Now imagine the customer sends **100 sheets** back to the laundry.

If the soiled-in RFID read only detects **90**, the system will assume:
- 90 returned
- 10 are still on-site at the customer

This is **incorrect**, but it becomes the recorded truth unless validated.

This is the only time an RFID error causes:
- The customers appears to have more stock than they truly do 
- The system to record false retention 
- The customer to be shown as “missing” linen 

Linen Link’s Breakthrough: The Soiled-In Audit System

Linen Link RFID Systems has created a unique validation process that delivers **proven, independently verifiable 100% accuracy** in soiled-in counting.

Our system includes:
- Read-zone accuracy verification 
- Real-world soiled-in test cycles 
- Tag read-rate measurement 
- Reader function validation 
- Audit trails with time-stamped logs 

The result is simple:

**We can prove with hard evidence that the soiled-in read is 100% accurate.**

Why This Changes the Customer Conversation Entirely

With Linen Link’s validation system in place, laundries can finally say:

- If the outbound read is wrong, **the customer gains**. 
- If the soiled-in read is wrong, **the customer would lose** — which is why we validate it to 100%. 

This creates a powerful, clear message:

**“Outbound inaccuracies benefit you. 
Soiled-in inaccuracies would disadvantage you — which is why we have validated the system to 100% accuracy. 
Here is the evidence.”**

Linen Link RFID Systems: The Only Provider Offering Validated Soiled-In Accuracy

This is your unique advantage in the market:
- Outbound errors always favour the customer 
- Soiled-in errors are the only customer risk 
- Linen Link validates this risk to **zero** 
- You provide evidence, not assumptions 
- Customers cannot dispute your loss reporting 

RFID accuracy may always favour the customer — except in one place. 
Linen Link makes that place bulletproof.